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AI Services

Evaluation
& Monitoring

You can’t improve what you can’t measure. Most AI systems in production aren’t being measured in any meaningful way.

Engagement

Engineering & Governance

Typical Duration

3 – 6 weeks

Frameworks, tools, and infrastructure that tell you whether your AI is working and where it’s not. Systematic quality measurement, drift detection, cost tracking, and continuous improvement driven by evidence instead of intuition.

What we build

Evaluation Frameworks

Systematic quality measurement by task type. Classification: accuracy, precision, recall, F1. Extraction: field-level accuracy. Generation: LLM-as-judge, rubric-based human evaluation.

Benchmark Datasets

High-quality evaluation sets created with domain experts. Diverse, representative, including edge cases. Versioned and expandable.

Automated Evaluation Pipelines

Runs on every prompt change or model update. Catches regressions before production. Integrated into CI/CD.

Production Monitoring

Quality sampling, drift detection, cost monitoring, latency tracking (p50, p95, p99), error monitoring. Alerts when scores drop below thresholds.

A/B Testing

Route traffic between variants, collect quality metrics, compute statistical significance. Replace "it feels better" with "it is measurably better."

Quality Dashboards

Real-time visibility. Overall scores, trends, per-feature breakdowns, cost tracking. Different views for engineering, product, and leadership.

How it works

01

Define "Good" Step 1

Concrete, measurable quality criteria for each AI system.

02

Build Benchmarks Step 2

Evaluation datasets with domain experts.

03

Automate Evaluation Step 3

Pipeline that runs on every change.

04

Instrument Production Step 4

Monitoring, alerting, dashboards.

05

Continuous Improvement Step 5

Evidence-driven iteration cycle.

Deliverables

What you get

  • Evaluation framework with benchmark datasets
  • Automated evaluation pipeline (CI/CD integrated)
  • Production monitoring with dashboards and alerting
  • A/B testing capability
  • Quality trend analysis
  • Operational runbook for quality alerts
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AI in production but no systematic way to know if it’s working?

Most teams don’t invest in evaluation until something goes wrong. We build it in from the start because it’s the only way to operate AI systems with confidence.

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